Unused and unopened products may be returned within 14 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, and/or final sale items cannot be returned. Personalized orders are non-refundable once your order is placed. Framed art prints are final sale and cannot be returned.
If you wish to return an item, please contact:
nancy@nancygallup.com
Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.